FAQ

A few answers to common questions

General Questions

Do you have maintenance plans? If so, what are the choices?

Yes, we do have different type of plans… per PC, per hr… we will create a plan just for you if necessary

Do you sell network equipment?

We do not stock anything, but we are partnered with a big distributor, that we can offer a great price on lots of merchandise. Send us a request by email, and someone will return to you with pricing.

Do you offer support?

Our team was molded to work in luxury hotels with great customer service skills. We guarantee you that you will receive a great support

Do you have staff to offer if needed?

Yes, we can help you find a staff that fits your needs.

Do you recover data?

Yes, we can recover data from a broken HD or if accidentally deleted.

Do you remove Viruses?

Yes, we have a security analyst ready to assist.

My bank has asked me to comply with PCI. What is PCI? Can you help?

Payment Card Industry (PCI) its a “law” made by the credit cards (Visa, MC, Amex), and if you don’t comply with them, they can fine you, or worst case scenario would be that they would revoke your credit card capability, making you a cash only business. We can help you comply with PCI. Give us a call and we will schedule a visit.